Business Intelligence (BI) is the practice of supporting business decision making through the collection, integration, analysis and presentation of business information originating from technology and applications.
BI mainly focuses on ongoing operations by helping business and the departments within them to achieve their targets. This means that BI relies on data that business managers generally work with. Furthermore, BI also plays a key role in data management as well as performance management.
BI is a form of descriptive analytics, whereby data is transformed in a way that helps business managers visualize, understand and interpret the same data at hand. Reports and dashboards are designed and configured to be executed and viewed on a regular basis.
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SG Solutions empowers enterprises to evolve into digital transformation experience, where businesses can offer convenient journeys to their customers even beyond the working hours through customer visit management and self-service solutions.
The core philosophy within Phocas is that the software is easy-to-use, thus making it easy for non-technical users to obtain the data which they desire. Therefore, Phocas is flexible, scalable and is easily accessible by many different users.
Phocas offers a solid platform for self-service BI through adaptive ad-hoc reporting and analysis. Users are able to generate instant, focused and visualised data as required by slicing and dicing, in addition to building reports and dashboards to suit their needs.
Phocas allows you to drill deep from high level dashboards right down into the underlying transactions. Thus, it’s not just turning data into pretty pictures, it’s about seeing the data that makes your business tick.
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Epicor Data Analytics (EDA), is a cloud-solution software powered by Phocas. EDA helps you answer these four essential questions:
- What happened?
- Why did it happen?
- What is happening now?
- What will happen next?
EDA shares the same core philosophy as Phocas by being an easy-to-use software which makes it possible for business users to obtain the data which they desire, regardless of their level of technical competence.
EDA also offers a self-service BI platform, whereby users are able to generate adaptive ad-hoc reports and analysis.
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